The process of changing the DVD is considered as the basic common diagnosis of the troubles that your DVD may cause you to experience. Users who are filling up on Samsung forums about this unknown issue say that there is a problem not working especially on BD-J5700 and HJ-4500 models with Wi-Fi connection. Either there is something wrong with the disc, or the Blu-ray player needs firmware update. Samsung, we're told, replaced the file on its servers on June 27, 2020, thereby preventing the problem from affecting Blu-ray players … The DVD was inspected before it was placed into the player (and then after the problems started, inspected once again) and it had no defects at all. Click here to read the full article. Hence, the best solution that Samsung can and is offering its customers is a prepaid label for sending the player to an authorized repair center. With the widespread use of the Internet, radical changes have occurred in our lives. ... My BluRay/3D Samsung player … Classification of DVD drive problems Mechanical problems - Though not that common with DVD drives, but it is worth not ruling it out. Samsung Electronics began selling DVD players in November 1996. Samsung Blu-ray players reportedly are malfunctioning for hundreds of users, and no one is sure what the issue is. Some users report their Blu-ray players get stuck in … A flurry of reports came into Twitter, Reddit and the tech press over the weekend stating that Samsung Blu-ray players had suddenly stopped working, and regressing into a “reboot loop.” "I had been using a Samsung DVD player (BD-J5700), connected to Netflix, to watch Avatar: the Last Airbender all week," a poster to the Samsung subreddit said Saturday. Samsung Blu-ray player is not responding There are really only a couple of reasons for the picture being frozen or the Blu-ray player not responding. Samsung Blu-ray players are malfunctioning out of the blue, with most reports claiming that the devices are stuck in endless reboots. When the same problem occurs, again consider the following two problems. Some of Samsung’s DVD and Blu-ray player models stopped working all at once.