You can then go on using it as normal. An upper container stop is a setting a user creates to reprogram the desk’s maximum height. As a safety measure, many standing desks have a collision detection feature that prevents the desk from hitting another object. 3 If the LED Display shows "E03" or “E04”, please check to see if the items on your desk exceed the maximum load capacity. 2 If the LED Display shows "E02", please turn off the desk 25 minutes. Required fields are marked *. First, just wait and give your standing desk about 18 minutes of rest (the average amount of time required by most control boxes). Hold the DOWN button again for approximately 10 seconds and then release (Note: if you have an Advanced Keypad it will display "ASR"; the Basic 2-Button Keypad does not have a display; the Advanced Paddle Keypad will display "RESET"). That means, your desk no longer knows what position it is in. A manual reset can override the cycle time resting period that’s currently turned on. In many cases, when a standing desk loses and then regains power, it automatically goes into reset mode. Your desk has lost its memory and no longer remembers which position it is at.). A table’s control box can only go up and down so many times before it needs to rest. Your desk may turn on before 18 minutes has gone by. Every height adjustable table has a maximum lifting capacity. To do that, follow the instructions provided by the desk’s manufacturer. For safety reasons, be sure to remove anything that is below your desk, especially if you had any container stop settings. Many standing desks have a collision detection feature that prevents the desk from hitting another object and causing any harm or damage. If you’ve tried that and it doesn’t work, complete a manual reset. They’re used to prevent collisions between your sit stand desk and another object, like a cabinet or shelf. Error Code Troubleshooting for E2 Series 1 If the LED Display shows "E01", please turn off the desk . (*Note: Your desk will move slowly as part of a safety precaution. Now, the motors are out of sync and your desk is uneven. FEZIBO standing desk is a height adjustable desk that helps promote better posture, reduce back and neck pain, promote blood circulation, and reduce the risk of other diseases. Below are two different control boxes – one made by TiMOTION and the other by Jiecang. Release the button and resume normal use of your desk. They’re used to prevent collisions between your sit stand desk and another object, like a chair or mobile pedestal. Plug the power cord into the wall socket. A lower container stop is a setting a user creates to reprogram the desk’s minimum height. If your desk is still having any issues after the reset, be sure to reach out to the brand’s customer service for additional troubleshooting tips. height to 40”. If you were to call your desk’s manufacturer, technical support likely go through this same troubleshooting list that we went through in this article. There’s typically no need for a manual reset. To fix this, just remove some of the weight off your desk. For many desks, every time the power is lost, the table will go into reset mode. To fix this, just remove some of the weight from your desk. You should notice that the desk dips down and slightly rises, and then stops (indicating a successful reset). 2.) When it detects an object in the way, the table will stop moving downwards and then slightly move up, giving you room to remove whatever is in the way. Press and hold the button again for 10 seconds. Once the desks become uneven, one of two things can happen. There are a variety of options available so you can find the one that best suits you. We have the professional production team and strong marketing team. The desk must do a complete reset in order for the leg to be realigned and even. While being in reset mode, a sit stand desk can only travel downwards. Taylor Kiley If at any point your desk lost power, or became unplugged, your desk will only move down. The table may not be assembled correctly or there may be other manufacturing defects. If your desk is trying to support too much weight, an overload can occur. My Standing Desk Only Goes Down: How-To Reset Your Desk. Unplug your desk from the outlet and wait 30 seconds. You should hear a few clicks. To do that, follow the instructions provided by the desk’s manufacturer. If the motors don’t have a good self-locking mechanism, the motor and spindle can turn when it’s supposed to maintain its height position. FlexiSpot height adjustable desk troubleshooting. Press and hold the down arrow button (▼) until the table reaches its lowest position. Check under your desk and remove any object that may be blocking its travel. Everyone loves using technology up until it stops working, and if you landed on this article, you’re standing desk isn’t working and you’re not exactly feeling the love. When the cables become loose, the power within them becomes intermittent, meaning that sometimes the power can flow through them and sometimes it can’t. So, instead of being able to go all the way down to 24”, you can set the minimum height to 28”. But why? For example, if the manufacturer states “Total Lifting Capacity Base Only: 325 lbs,” that means whatever you put on top of the base (worksurface, monitors, keyboard tray, etc.) So, when you’re desk stops working all of a sudden, don’t panic. cannot exceed 325 lbs. Why we’re different. A cable can be pulled out of the socket ever so slightly and still cause power to be intermittent. Unfortunately, there may be a problem with the desk’s internal components. There’s typically no need for a manual reset. You will need to either change or delete the upper container stop to make the table go up past the current setting. You can switch between sitting and standing throughout a long work day by the standing desk. For standing desks, your reference point is going to be your desk’s lowest position. RA Answers Blog - © 2018 K & A Manufacturing, Inc.Go Back to RightAngle Website, 12 reasons your standing desk is stuck & how to fix it, Learn how to reset your sit stand desk here, Cable Management Solutions for Your Workstation, 11 Most Common Multi-Monitor Mounts For Your Desk, Resetting the NewHeights Standing Desk After Losing Power. Be sure to first read the manufacturer’s reset procedure before starting. While being in reset mode, a sit stand desk can only travel downwards. We make every attempt to provide accurate pricing at time of publishing. To learn more about the products we sell, our review process and why you can trust us, please visit: Why we’re different. Once you take off enough weight, the desk should automatically turn back on and begin functioning as normal. 5 Most Common Problems With Standing Only Desks, 4 Reasons Standing Only Desks Are Bad For Your Health, 9 Most Common Problems With Motorized Standing Desks, Top 6 Reasons To Buy An Ergonomic Keyboard Tray, Top 7 Standing Desk Converter Problems and Solutions, 11 Best Standing Desk Converters for 2020.