How to fix Bluetooth sound quality with Windows 10 on Dell XPS 13 (9333) Poor sound quality. Mind you, my galaxy s8 and note 9 connect and play music perfectly for hours with no problem. Check out this workaround fix until the problem is officially dealt with. ... bad quality sound from a Bluetooth … Check the specifications of the connected device and the format of the audio file. Having problems with Bluetooth audio quality on a Mac? it is only my laptop that has a problem. 0. limitations of handsfree wireless headset. Posted by Stuart in Notes 1 minute . The sound may skip if the music being played has a high bit rate. i unstalled all bluetooth devices and options under device manager and restarted the computer for it to reinstall them, did not work to repair the problem. After a few weeks of suffering terrible sound quality when connecting my bluetooth headphones to my laptop, I spent a little time searching for a solution and turns out it’s an incredibly simple fix. For MDR-1000X, WH-1000XM2, WF-1000X, WF-SP700N, WI-1000X, MDR-10RBT, MDR-1RBT, MDR-AS700BT, MDR-EX31BN, MDR-XB950BT, or MDR-ZX770BN, set the sound quality mode to Priority on stable connection mode. Here are ways to fix it Some Bluetooth devices use a lower-quality audio method when acting as both a mic and a speaker or headphones. Does Bluetooth 5 fix the sound quality issues with using headphones audio+mic at the same time? Can't hear other programs' sound when using Bluetooth headsets with voice chat applications on Windows 10. 10. Windows 10 update KB4505903 may be causing issues with Bluetooth audio. I have tried unpairing and reconnecting and does not help. 2. Related.